Music in call center services
The licence covers the performance of queue music in the Call center services
The licence is meant for parties providing call center, contact center and help desk services and/or outsourced telephone switch services or business center services
The licence covers the compensation for the performance of music and the reproduction of music for the telephone system.
The price of the licence is determined on the basis of the music minutes used in the queue music service during a year
The licence is company specific
The billing cycle is selected when purchasing a licence, and it can be annual, semi-annual or quarterly
The notice period for the licence is one month
Note. The license does not cover the queue music performed in a company’s own telephone switch. For that, a Phone queue music licence is required
Read the product’s special terms and conditions.